Shobhit Gupta - Corporate Leader - Customer Engagement Solution Category

Delhi, India
2021

Shobhit Gupta, a dynamic Salespreneur with 17+ years of global experience in 30+ countries like USA, Africa, APAC, and Afghanistan in the IT and Enterprise Solution space and also a strong believer in “It’s fine to celebrate success but it is more important to heed the lessons of failure”. My passion for sales and creative strength with Marketing has helped Ameyo achieve commendable growth results and a fantastic business expansion. Currently heads the International Business for Ameyo as AVP – International Business handling Africa, APAC, US/LATAM, and Canada. Ameyo is a market leader in Omnichannel Customer Experience Solutions and Customer Engagement Technology serving more than 2,000+ businesses in 60+ countries. Ameyo aims at creating a customer experience for business across dimensions and help them deliver exceptional customer service across the globe A series of multinational corporations in the fields of Finance, Banking, Insurance, ECommerce, Travel & Tourism, and Telecommunications have been accompanying Ameyo in the reform of management and customer care systems to bring different values to the business model. His way of analyzing, interpreting situations, and delivering results have set the benchmark in emerging countries. With innovative ideas and strong business acumen, managed great relationships with leading companies in the different continents, hence resulted in the expansion of Ameyo into 19 countries in Africa and setting the business base in APAC. With his in-depth knowledge in Partnerships, Business Development, New Geographies Development, and Strategic Planning along with great planning and development skills, Ameyo received an award in Africa for the Leading Technology providers from CICM (Chartered Institute of Customer Management) headquartered in South Africa. Fellow status in CICM which is in 7 countries in Africa serving customer experience to its best, Consultant for Call Center industry in Zimbabwe and awarded India Achiever’s Award 2020 for Business Leadership, Leader’s Award for International Sales Leader of the Year 2021 are some of the recent accolades received by him. He always believes giving space and time to people in the team, results in understanding, better strategy towards the market, and achieving their targets. Hence making the team culturally strong & strategically driven.

                          “Chase the vision, not the money, the money will end up following you.”


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