Shahrom is our very own Bombay lad who started his career in
hospitality at the young age of 21 years.
He has worked with some of the best 5 Star hotels the city has seen and
are now iconic hotels in Mumbai.
The key factors to his success have always been his 3 Principles; viz:
Sincerity, Integrity, and Discipline. Shahrom believes that all the
knowledge and skill in the world are of no use if these 3 basic principles
cannot be followed by an individual.
At home, Shahrom is a doting Husband and a Father of 2 beautiful
daughters, with whom he spends most of his free time.
He believes that work-life balance is where your family at home
understands and respects your family at work and vice versa.
Shahrom’s interest in hospitality, which later grew into his passion,
started at an early age. He began his career in hospitality in 2004 at the
JW Marriott Mumbai as Food and Beverage Associate assisting at In
Room Dining and Spices. From Lead Associate to Food and Beverage
Team Leader at the JW Marriott, he subsequently moved into various
positions. He also worked as the Assistant Restaurant Manager and later
as Restaurant Manager at the Grand Hyatt Mumbai. As Assistant Food
and Beverage Manager at the Taj Mahal Palace and Towers Mumbai, he
supervised all food and beverage outlets, and at The Sofitel Mumbai BKC,
he was part of the pre-opening team of the first Sofitel in India as
Director of Food and Beverage. Shahrom’s next step as Vice President
Operations at Gourmet Investments Private Limited included
responsibilities that were deeply focused on guest experiences and
operational requirements.
At The Park Hotels, Shahrom’s next step as General Manager includes
providing leadership and strategic planning to all departments in
support of the service culture, maximized operations, and guest
satisfaction under his leadership. The team strives to exceed the needs
and expectations of the brand’s target customer. When it comes to
leadership, Shahrom believes strongly in pushing boundaries and setting
new bars not by doing different things, but by doing things differently.
Similarly, rather than thinking outside the box, he prefers to approach
conundrums as if there is no box at all.